Discover more about limeloyalty and find out how it works
As soon as you register with limeloyalty you gain the silver status. From 10 stays, which you book directly through limehome, you get the gold status and from 25 stays you reach the lime status. We will inform you by email about changes in your status level. In order to not to miss any important information, you can sign up for the newsletter on sosuite.me/limehomenews. Furthermore, you will find all information in your account area as soon as you log in to our website.
The number of your limehome stays are always calculated per calendar year, from January 1 to December 31. At the beginning of the year, the calculation starts all over again. Therefore, in your account you will always see only the number of stays of the current calendar year.
Yes, as a welcome gift, you can credit your booking once from an external partner. However, the check-out of this booking may be a maximum of 30 days ago. To do so, select "Add Booking" in the bookings tab and enter your last name and booking reference.
No, a payout is not possible.
For limehome discounts, you can redeem your points directly in the booking flow after you have logged in with your limeloyalty credentials. For free nights & shopping vouchers, you can redeem your points through our customer service 24/7 at +49 89 412 07807 or support@limehome.com. We are happy to help you.
Yes, you can redeem your points for all limehomes.
Depending on the duration of your stay and your status level, you will collect different amounts of points. You can find a detailed overview on our website – www.limehome.com/en/loyalty.
If you want to delete your account, we of course find that very unfortunate. In this case, please contact our customer service at +49 89 412 07807 or support@limehome.com.
If you have forgotten your password, simply click on "Login" and use the Forgot-Password-Function. Afterwards you will receive an email with a link to reset your password. If you want to change your password, select "Change password" in the section "Profile". Here you can change your password.
In this case, please contact our customer service at +49 89 412 07807 or support@limehome.com.
Yes, all of our limehomes are included in the programme.
