health & safety measures

YOU are our highest priority. Providing a clean & safe space is our main goal during these difficult times.
Therefore, we are taking various steps to make sure that you are safe.

CONTACTLESS & DIGITAL CHECK-IN/OUT

We don’t have any physical interaction on site. There won’t be staff & check-in/out are via digital access system & automated invoicing.

PROFESSIONAL CLEANING

Our bed sheets & towels are professionally cleaned with disinfecting washing procedures. Additional to that we did a appropriate training of our cleaning partners.

Highest hygiene standards

In these times it is particularly important for us to focus on hygiene. In cleaning steps: surfaces, door handles, keypads, light switches, kitchen utensils & much more.

Cancellation policy

We have fully-refundable rates bookable until 2 days upon arrival. For any cancellation of bookings made on our website ask our customer service team 24/7.

Stay safe

We will provide you with a solution of hand disinfection during your stay. Additional to that there will be a detailed disinfection of your room (including cutlery, glasses, doors, light switches, handles, surfaces, bins and all kitchen equipment).

Non-cash payment

Every payment can be done contactless during your booking via credit card & Sofortüberweisung.

Self cleaning on demand

You will find detergent products for additional room cleaning by yourself during your stay.

Covid information & restrictions

Find all information regarding restrictions in Germany, Austria and Spain here.

Fully equipped kitchen + coffee & tea

You can prepare your food in your fully equipped kitchen & enjoy free coffee and tea.

Working environment

We will provide you with free high-speed Wifi, working tables with enough space & a Smart TV for your video calls & presentations.