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health & safety measures
YOU are our highest priority. Providing a clean & safe space is our main goal during these difficult times.
Therefore, we are taking various steps to make sure that you are safe.
CONTACTLESS & DIGITAL CHECK-IN/OUT
We don’t have any physical interaction on site. There won’t be staff & check-in/out are via digital access system & automated invoicing.
PROFESSIONAL CLEANING
Our bed sheets & towels are professionally cleaned with disinfecting washing procedures. Additionally, we have done appropriate training for our cleaning partners.
Highest hygiene standards
In these times it is particularly important for us to focus on hygiene. In cleaning steps: surfaces, door handles, keypads, light switches, kitchen utensils & much more.
Cancellation policy
We have fully-refundable rates bookable until 2 days upon arrival. For any cancellation of bookings made on our website ask our customer service team 24/7.
Stay safe
We will provide you with a solution of hand disinfection during your stay. Additional to that there will be a detailed disinfection of your room (including cutlery, glasses, doors, light switches, handles, surfaces, bins and all kitchen equipment).
Non-cash payment
Every payment can be done contactless during your booking via credit card & Sofortüberweisung.
Self cleaning on demand
You will find detergent products for additional room cleaning by yourself during your stay.
Covid information & restrictions
Find all information regarding restrictions in Germany, Austria and Spain here.
Fully equipped kitchen + coffee & tea
You can prepare your food in your fully equipped kitchen & enjoy free coffee and tea.
Working environment
We will provide you with free high-speed Wifi, working tables with enough space & a Smart TV for your video calls & presentations.
