Sustainability, built into every stay

By design, more sustainable than a conventional hotel

Impact Report

Our complete ESG impact and disclosure report for 2025, aligned with the ESRS.

Sustainability, built into every stay

By design, more sustainable than a conventional hotel

Impact Report

Our complete ESG impact and disclosure report for 2025, aligned with the ESRS.

Limehome is efficient by design. Our model naturally reduces resource use, from energy and utilities to operations. Yet our ambition goes far beyond operational excellence – we strive to set a benchmark for our industry.

Our priority

Our goal is to reduce the carbon footprint of every stay at Limehome. We achieve this through our digital-first model, efficient operations, responsible partnerships and carefully managed portfolio. Today, a Limehome stay generates around 70% fewer emissions per night than the European hotel benchmark – a result we continuously measure and report across energy use, operations and our supply chain. 

We measure this following the HCMI (Hotel Carbon Measurement Initiative) methodology, the industry standard for comparable hotel emissions reporting.

Our CO₂ footprint

Reducing our carbon footprint starts with measuring it responsibly. We account for the full scope of our emissions across operations, supply chain, and portfolio, in line with recognised standards. 

Our areas of impact

We focus our efforts where we can make the biggest difference – across environmental impact, people and responsible business growth.

Sustainable stay

Responsible operations

Our commitment is backed by measurable reductions:

  • Sourcing: 100% of our suppliers are based in the EU, enabling greater supply chain transparency and traceability.
  • Water-saving fixtures: All standard taps are fitted with EcoSmart flow technology, capping flow at max. 5 l/min – regardless of water pressure.
  • Reduced linen changes: Fewer towel and linen changes save water and energy.
  • Ecological cleaning products: 63.3% of new units use EU Ecolabel-certified products.
  • Refillable cosmetics: Dispensers replace single-use amenities to reduce waste.
  • Compostable coffee pods: Help us minimise single-use plastics.
  • Digital lock systems: Eliminate the need for keycards, further reducing plastic waste.

Responsible portfolio strategy

We prioritise refurbishing existing buildings over new construction wherever possible. Based on industry LCA studies, refurbishment typically reduces embodied carbon by 50-60% compared to new construction on the same site.

Smart utility management

We are exploring smart utility management through a pilot programme. Early results from a 200-unit pilot demonstrate promising heating reduction potential of up to 30% per night. We are currently evaluating the viability of broader rollout.

Sustainable sourcing

Our main cleaning suppliers hold EcoVadis’s sustainability certification level. We source 100% of our suppliers from the EU for greater transparency, and centralised warehouses reduce transport distances and eliminate partial loads.

In 2024, Limehome’s share of renewable electricity was 57%. Our goal is to cover 100% of our electricity needs through direct contracts with renewable energy providers by 2030 – a key lever for reducing our operational emissions.

Social stewardship

Empowering people

We foster a safe, inclusive and development-oriented workplace through learning opportunities, leadership coaching and flexible working models. Our HR processes are built on fairness and transparency, while our internal code of conduct ensures equity, feedback and collaboration. We also support our teams’ physical and mental wellbeing with on-demand resources catering to individual needs. Together, these measures strengthen long-term engagement, reduce risks related to discrimination or inequality, and support both personal and collective growth.

Hosting with heart starts within our team. We invest in building a culture and community where everyone feels safe, supported, and seen – and is encouraged to grow and shoot for the stars. That’s how we build something that lasts, for our teams and for everyone we host.

Guest experience

We provide a reliable and safe experience for every guest by ensuring clear communication, consistently high hygiene and safety practices, strong data-protection standards and accessible physical and digital touchpoints. Guest trust is fundamental to our model, and strengthening information, responsiveness and usability directly supports a smooth stay and helps reduce operational risks.

A seamless stay starts long before check-in and that is what we deeply care about. The Guest Experience team combines digital efficiency with real human hospitality to resolve issues quickly, communicate clearly, and ensure every guest feels looked after.

Responsible business

Business ethics

We conduct our business in line with clear ethical, legal, and governance standards. This includes robust compliance structures, data protection, and responsible decision-making across all areas of our operations.

Supplier & business partner engagement

We apply the same level of commitment to our partnerships, holding business partners and suppliers to the same compliance standards. Through defined guidelines and regular review, we work to ensure transparency, reduce risk, and uphold responsible practices across our value chain.

Our principles for ethical and responsible business practices for all Limehome partners and suppliers.